A little help goes a long way.
For product choice, compatibility or an existing order request.
Do I need a Zigbee hub?
Yes, Zigbee end devices need a compatible coordinator. Verify the exact device against the hub’s supported list.
Can I install a mains-powered switch myself?
Mains wiring and DB-board work require a suitably qualified person. Follow the exact model documentation and installation requirements.
Does every SONOFF product work with every ecosystem?
No. Support depends on model, firmware, controller and integration. Product pages distinguish source-listed compatibility from unconfirmed pairings.
Can I pay for my order online?
Online payments are awaiting configuration. You may save an unpaid order request for stock and delivery confirmation.
Where are delivery and return details?
Delivery information and returns information are published once business terms are confirmed.